Programs for employees
Master Working Skills
Benefits in participating
- Understand clearly the goals, responsibilities and benefits of doing the job
- Know how to organize and use time effectively
- Know how to solve problems quickly and effectively
- Know how to be proactive and coordinate effectively in work
- Be confident in work and maintain positive energy
Teambuilding
Objectives
- Participants understand the invaluableness of solidarity and teamwork
- Understand the value of yourself, the importance of team, common objectives of your organization
- Deeply understand company’s culture
- Team’s members are able to know about occurring conflicts, share ideas, and respect each others
Effective Negotiation Skills
Objectives
- Improving negotiation ability by applying modern negotiation skills which match different situations
- Acknowledge negotiating principles and strategies
- Avoid serious mistakes in negotiation
Effective Problem Solving & Decision Making Skills
Objectives
- Providing knowledge and methods to solve problems effectively
- Helping participants improving problem solving and decision making skills
- Waking up creative potential of participants to solve problems creatively
- Participants will know how to organize work most effectively with problem solving skills
Teamwork
Objectives
- Staff would understand the importance of teamwork
- Members in the team know how to coordinate with each other base on the company culture.
- Understand the foundation making an effective team
- All members are aware of the importance of common goal
- Employees will focus on activities bringing success to their team
- Employees know how to restrict, control and handle with conflicts
Professional Customer Service
Objectives
- Help participants grasp what professional and qualified customer service is.
- Participants know the process of professional customer service to satisfy customer needs.
- Participants know how to coordinate standards customer service of company to set their own standards with high quality.
- Participants feel the legitimate needs of clients and try their best to meet those needs, thereby helping customers remember the professional services of the company.
Time Management
Objectives
- The managers will know how to manage time effectively
- Know how to delegate and assign tasks to staff
- Know how to reduce and keep away from "the time thief"
- Know how to arrange business in appropriate order
Aware To Change
Objectives
- Through activities, participants will be aware of necessity and importance of the change.
- Be ready to change scientifically
- Know how to restrict, remove the mistakes in changing
- The management knows how to apply 7-step changing process to organization, departments that they are working for
Professional Selling Skills
Objectives
- Getting orientation and positive conception of selling
- Be able to close the deal and to sign the contract effectively
- Know how to establish relationship with customers
- Be able to present impressively about your products
- Know how to deal with customers’ objections
- Understand the qualities of a good salesperson
Presentation Skills
Objectives
- Identify the factors assisting to make an effective presentation
- Make an expressive introduction
- Using different ways to diversify the presentation
- Linking ideas together and forming structure for an effective presentation
- Using correct language in the presentation
- Know how to design and use media & visual aid
- Using body languages to communicate clearly and convincingly
- Finish the presentation effectively
- Handling with questions effectively