Leadership And Supervision Skills

Objectives
  • Managers/Supervisors will know how to lead and supervise staff effectively
  • Know how to evaluate the staff’s performance
  • Know how to motivate staff to work actively
  • Comprehend how to organize effective staff
Participants
  • Leader of company (Board of Directors)
  • Middle management of companies (Functional directors, department managers/vice managers, supervisors) who desiring to develop management and leadership skills
Training methods
  • Power Point presentation, group presentation
  • Join the discussion, guide and coaching through the practice of connecting to the actual work (games, exercises)
  • Watch the video clip, role playing
  • Handle real situations and with reference books
  • Tell the story/Sharing real experiences
  • Each participants will be practicing and receiveing suggestions, editing in class
Contents

  • INTRODUCTION AND JOB ORIENTATION

    1. Role of staff
    2. Importance of leadership and supervision
    3. Qualities to become a good leader/supervisor

  • LEADERSHIP SKILLS

    1. Ideas about leadership
    2. Identify good leaders
    3. Orientation and leadership styles
    4. Develop important leadership skills
    5. Delegating to staff
    6. Self-test of leadership skills

  • STAFF SUPERVISING

    1. What makes a successful team?
    2. Forming the trust in team
    3. Common objectives of team
    4. Supervising the team’s progress
    5. Are you a good supervisor? (multiple choice)

  • INSTRUCTING AND SUPPORTING FOR EFFECTIVE PERFORMANCE

    1. Instructing and supporting for staff
    2. Instructing and supporting for sales staff
    3. Set goal for sales staff

  • STAFF MOTIVATION

    1. Basic concepts of motivation
    2. Motivating factors
    3. Motivation practice
Duration
2 - 3 days

Programs for management